Dialers – Myth or Truth?

Over the past 12 months, I’ve been heavily involved in the development of high-speed dialers. While many companies published a prolific number of automatic dialers (power, predictive, broadcast) – none of these companies ever announced there top speed dialing capability. An so I ask myself: “What is the reason not to release these numbers publicly?” […]

Apache vs. Lighttpd (AKA: Lighty)

For a while now I’ve been toying around with the idea of utilizing Lighttpd for various web based applications. One of these application is my Automatic Dialer framework, also known as the GTD-API. The main issue with the GTD-API (besides that it is highly reliant on a MySQL database), is the fact that all requests […]

Working on a new book ….

As most of you reading this blog, you must know that I’ve published an AsteriskNOW book early this year. I’m happy to say that I’ve received numerous emails since the publication of the book, all asking various questions about Asterisk in general and AsteriskNOW in particular. Most of the questions that I received were related […]

We are to blame…

Lately I’ve come to the realization, that we are to blame for our own inability to promote Open Source and the adaptation of Open Source proficiency. Being an Open Source evangelist and consultant, this is very weird to be said by one like myself, however, this is my realization – and I will explain. In […]

Say No To TrixBox Campaign – Update

As some of you noticed, I’ve started a “Say No To TrixBox” campaign. In order toPL go about and monitor the usage of the banner, and it’s deployment across the net, I’ve installed an OpenX ad server to support the campaign. I guess that I didn’t realize what the little campaign would do! Current statistics […]

Predictive dialers enhance contact center performance – truth or myth?

Since I’ve released my dialer framework demo about 2 months ago, I’ve been swamped with many requests from various contact centers around the world – to utilize my dialer framework for the development of a custom made predictive dialer. For those of you who are not in the know, a predictive dialer is a tool […]

Asterisk powers Israel’s 60th independance day information service

Ok, the service is up and running, so now I can show it off. Israel’s 60th independance day parties information service is running of an Asterisk servers – how do I know that, you ask? simple, it’s my Asterisk server! Well, actually, the service is being run by BeLowCall, an IVR and telecom services company, […]

Book alert, Book alert – Highly self promoting here

Ok, I always wanted to write a book – and I finally did it. Thanks to Schuyler Deerman at Digium, who had connected me with Packt Publishing, I’ve written and AsteriskNOW book. My book is basically a quick-start cook-book to get up and running really fast with AsteriskNOW. If you want to build your own […]

The world’s fastest Asterisk based Dialer

As most of you already know, I’m heavily involved within the Asterisk Open PBX project. Over the course of the past 5 years of my dealing with Asterisk, Asterisk had always suffered a serious flaw, and that is, a single-threaded Manager interface – which usually led to serious dead-locks when writing a multi-threaded server that […]

PHPAGI Annoyances or maybe…

OK, if there is one thing I really hate, is that when something so little as a small configuration change from one version to another causes things not to function properly. It is one thing to make sure that your code is backward compatible, no one really expects that your scripting language will suddenly start […]