I love the feeling of unboxing a brand new IP phone, specifically, when it’s one that comes from Digium. Yes, I’m a little biased, I admit it – but I’ll do my best to refrain from dancing in the rain with this post.
Who would believe, in the age of Skype, Whatsapp and Facebook – telephony fraud, one of the most lucrative and cleanest form of theft – is still going strong. Applications of the social nature are believed to be harming the world wide carrier market – and carrier are surely complaining to regulators – and for […]
Last week marked a sad point in the history of Open Source, the highly acclaimed and established Asterisk distribution was taken down from the Internet, leaving all of its users, followers, eco-system, resellers, integrators and more with a gigantic void to be filled.
Well, I think that I can understand where Elastix/PIAF are going with this. For a while now, I’ve seen various communications and rants roaming the community, regarding the way the FreePBX GUI is dominating the “Distro Market” – so to speak.
Managers! Project Managers, Sales Managers, Marketing Managers, Performance Managers – they are all obsessed! – Why are they obsessed, because we made them that way – it’s our fault! Since the invention of the electronic spreadsheet, managers relied on the same tools for making decisions – charts, tables, graphs – between us, I hate Excel or for that respect, any other “spreadsheet” product. Managers rely on charts to translate the ever complex world we live in, into calculable, simple to understand, dry and boring numbers.
Asterisk ARI – for a seasoned AGI/AMI developer like myself, ARI is a serious mind warp. Why is it a mind warp? simple, it’s all the things we wanted AGI to be, and the reliability we wanted AMI to have, minus all the work around we needed to do – in order to get similar functionality in the past.
Honestly, this is something I should have already done a long time ago. About 4 months ago, Allo.Com approached us (GreenfieldTech) to write a review about some of their products. After they agreed to the terms – mainly that they we’ll publish our findings, good or bad – we had to move offices, so everything kind’a went into limbo. Last week, finally, we got around to start reviewing the hardware. We currently started with 2 products, the Allo.COM GSM card (http://www.allo.com/gsm-card.html) and the Allo.Com MegaPBX (http://www.allo.com/megapbx-line.html).
As some of you know, over the past 9 months, I’ve been heavily involved in the establishment of Humbug. For those who may not know, Humbug is a Call Analytics and Fraud Analysis SAAS. Now, differing from many of the current telephony SAAS projects, we are not based on Amazon EC2 or some other public cloud infrastructure, we build our own cloud environment. Why do we build our own cloud? simple, we need to keep your data secured and confidential. At Humbug, we see ourselves as a cross between Google Analytics – in our ability to analyze and handle data and Verisign – in our security and confidentiality requirements and methodologies.
Well, it’s been almost a month since I’ve started writing about the humbug project. Now, it’s time to actually get you people involved, at least in the initial levels. We are looking to add 10 additional members into the humbug call analytics suite. Currently available analytics during the alpha testing is inbound call analytics.
When most of us think about PBX systems, we usually associate these with cumbersome usage, confusing dialing codes and in most cases – a PBX system is automatically associated with the annoying task of transferring a call from one handset to another. Lately, I’ve been thinking deeply about how people use PBX systems, is this really the only way to use a PBX system? is there something else to the mix? can we really enrich one of the oldest operational paradigms in the world? – and for that matter, can the public be re-educated to assimilate a new breed of PBX systems or services?