Beyond the dialtone – PBX user experience revisited
When most of us think about PBX systems, we usually associate these with cumbersome usage, confusing dialing codes and in most cases – a PBX system is automatically associated with the annoying task of transferring a call from one handset to another. Lately, I’ve been thinking deeply about how people use PBX systems, is this really the only way to use a PBX system? is there something else to the mix? can we really enrich one of the oldest operational paradigms in the world? – and for that matter, can the public be re-educated to assimilate a new breed of PBX systems or services?
Open Source business sustainability
While Open Source projects around the world gather up the troops and become recognized for what they are: highly polished, highly effective, extremely economical products – the situation in Israel is fairly different. We’ve all heard about companies like Zimbra (recently acquired by Yahoo), MySQL (recently acquired by SUN) and others, which had struck BIG […]