Ballmer Omlet anyone?

Steve Ballmer, CEO of Microsoft, had been reported as egged by an Hungrian student, during a lecture at the Budapest University. Now, as much as I would have wanted to be there myself, I have to admit that egging him is somewhat childish, unless that would have been followed by a frying pan to match… […]

Psyched and ecstatic at the same time – Asterisk Bootcamp Israel

OK, I’m fairly psyched out at this point, actually, I would say that I’m ecstatic. The first ever Asterisk Bootcamp training will be taking place on the 25th of May, in Ramat-Gan, and I’m the trainer 🙂 If you are not from Israel, you may regard this as: “What’s so special? Asterisk bootcamps are all […]

Predictive dialers enhance contact center performance – truth or myth?

Since I’ve released my dialer framework demo about 2 months ago, I’ve been swamped with many requests from various contact centers around the world – to utilize my dialer framework for the development of a custom made predictive dialer. For those of you who are not in the know, a predictive dialer is a tool […]

Asterisk powers Israel’s 60th independance day information service

Ok, the service is up and running, so now I can show it off. Israel’s 60th independance day parties information service is running of an Asterisk servers – how do I know that, you ask? simple, it’s my Asterisk server! Well, actually, the service is being run by BeLowCall, an IVR and telecom services company, […]

The unbearable manner of the “me too” syndrome

There is nothing more annoying than the “me too” syndrome – the ever annoying human behavior of seeing something good and copying it – while doing a lousy job at it. So, what am I ranting about this time? I’m ranting about the lousy job companies like Sangoma, Yeaster, Varion, PhonicEQ and other Digium would-be […]